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November 18, 2010 @ 4:00 pm
posted by regaladmin

 

ITIL PDF

ITIL is the key standard for service management. This white paper aims to show how risk management can be assistance in the context of service management.

The main body of this paper considers what ITIL and corporate risk are, and why they are important to business. It will align the objectives of ITIL with those of the management of corporate risk – highlighting why risk should be taken into consideration and what benefits can be realized and capitalized by aligning ITIL and M_o_R at each stage of the service life cycle.


Click Here to read the full guide. (PDF Document)

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